Our processing time is 2-3 business days, and we aim for a smooth shipping experience within the U.S., typically taking 7-15 days (excluding weekends and holidays). While most items adhere to this timeline, some international orders may experience extended delivery times of 30-40 days. You'll receive an order confirmation and tracking link once your order is placed, allowing you to monitor its progress. For any concerns or assistance, contact us at support@teakandmain.com.

For more information on shipping please review our Shipping Policy.

While we do not offer a warranty, we stand by the quality of our minimalist furniture. We carefully select our products to ensure durability and long-lasting satisfaction.

We understand that sometimes plans change. If you need to modify your shipping address, please reach out to our friendly customer support team at support@teakandmain.com as soon as possible. While we cannot guarantee that changes can be made, we'll do our best to assist you. Remember, ensuring your satisfaction is our utmost priority.

We understand that circumstances can change, and you may need to cancel your order. If you wish to cancel, please reach out to our customer support team as soon as possible at support@teakandmain.com. We will do our best to accommodate your request if the order has not yet been shipped. However, please note that once the order is in transit, cancellation may not be possible.

We understand your frustration and apologize for any inconvenience caused by the extended delivery time. If it has been more than 15 working days from the date of dispatch and your order has not reached you, please reach out to us at support@teakandmain.com. Our team will investigate the matter and assist you accordingly. Occasionally, factors beyond our control, such as logistical issues or Holiday season, can contribute to delays in the shipping process. Rest assured, our team is actively monitoring your order and working diligently to ensure it reaches you as soon as possible.

We appreciate your patience and understanding in this matter.

Tracking your order is a breeze! Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to easily monitor the progress of your shipment. Simply click on the tracking link in the email or visit our website's tracking page and enter the provided number. You'll have real-time updates on the whereabouts of your package, ensuring you stay informed every step of the way.

We apologize for any inconvenience caused by the absence of a shipping confirmation email. Please first check your email's spam or junk folder, as sometimes automated messages can end up there. If you still can't locate the email, please contact our customer support team at support@teakandmain.com. We will gladly assist you by confirming the status of your order and providing the necessary shipping information.

We currently do not offer assembly services. However, our minimalist furniture is designed with ease of assembly in mind. The included instructions and labeled parts ensure a smooth and enjoyable assembly process. You'll have the satisfaction of creating your own piece of functional art.